Privacy Policy

1. Information We Collect

We collect information directly from you and automatically through your use of the Site.

Information You Provide

• Contact information (e.g., phone number, email)
• Responses to onboarding questions
• Psychometric assessment responses
• Responses to surveys, check-ins, or engagement messages
• Any other information you choose to provide

Information Collected Automatically

• Device and browser information
• IP address
• Usage data (e.g., pages visited, interaction patterns)

2. How We Use Your Information

We use your information for the following purposes:

Platform Functionality

• Deliver assessments and insights
• Provide SMS communications and engagement
• Personalize your experience

Analytics and Improvement

• Improve platform performance and usability
• Develop and enhance automated systems, including artificial intelligence

Research (If Applicable)

• Analyze trends and outcomes
• Generate aggregated insights and reports

Communication

• Send service-related messages, updates, and support communications

3. Research Participation

Not all users are participants in research studies. If you are invited to participate in a research study: * Participation is voluntary. * You may withdraw at any time. * Data used for research will be handled in accordance with applicable ethical and regulatory standards. Data collected outside of research participation is used solely for platform functionality and service delivery and is not included in research datasets unless explicit consent is obtained.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following ways:

With Research Partners

• Only de-identified data is shared, unless otherwise explicitly stated and consented to.
• De-identified data may be used for analysis, reporting, and publication.

With Service Providers

• We may use trusted third-party providers, such as Twilio, to support messaging and platform operations.
• These providers are contractually required to protect your information.

Legal Requirements

• When required by law, regulation, or legal process.

5. Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. * Data is stored in secure, encrypted environments. * Access is restricted to authorized personnel. * Identifiable information is stored separately from analytical datasets where feasible.

6. Data Retention

We retain your information only as long as necessary to: * Provide services. * Support platform functionality and longitudinal analysis. * Fulfill research and reporting purposes (where applicable). * Comply with legal obligations. De-identified data may be retained for longer periods for research and analytical purposes.

7. De-Identification

When data is used for research or shared with researchers: * Direct identifiers (e.g., name, phone number) are removed. * Data is processed to reduce the likelihood of re-identification. * Any linkage keys are retained securely and are not shared externally.

8. AI and Automated Systems

Helius Health uses automated systems, including artificial intelligence, to generate insights and engagement communications. * These systems may use data to improve performance and functionality. * Outputs are informational and depend on the information provided. * Automated outputs are not used as the sole basis for clinical, employment, or credentialing decisions.

9. SMS Communications

If you opt in to receive SMS communications: * You consent to receive text messages from Helius Health. * Message frequency may vary. * Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact info@heliushealth.ai. Message delivery is subject to mobile carrier limitations. Carriers are not responsible for delayed or undelivered messages.

10. Your Choices and Rights

You may: * Opt out of SMS communications at any time. * Decline to provide certain information. * Stop participating in research (if applicable). Depending on your jurisdiction, you may have additional rights regarding your personal information.

11. Third-Party Services

The Site may rely on third-party services for functionality and communication. Your use of those services may be subject to their respective terms and privacy policies.

12. Children's Privacy

The Site is not intended for individuals under the age of 18, and we do not knowingly collect information from minors.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: Helius Health AI Inc. 1 Washington Mall, Suite 1541 Boston, MA 02108 Email: info@heliushealth.ai